Hurricane Helene Damage: Wind vs. Water Coverage

Hurricane Helene brought a mix of powerful winds and torrential rain, leaving behind extensive damage. Property owners now face the challenge of filing claims, but many may not fully understand what their policies cover. Things can get murky when it comes to the differences between wind damage, water damage, and concurrent losses. 

Wind Damage vs. Water Damage: What’s Covered?

One of the most significant sources of confusion for property owners after a hurricane is the distinction between wind damage and water damage. Each type of damage is covered differently, so understanding the fine print is critical.

Wind Damage

If Hurricane Helene damaged your property by blowing off shingles, tearing apart windows, or causing structural damage, this is typically covered under standard hurricane or windstorm insurance. Wind-driven rain that enters through an opening caused by the storm is also typically covered.

Water Damage

However, damage caused by storm surges or rising floodwaters often requires a separate flood insurance policy. If your property sustained flood damage and you don’t have flood insurance, it’s unlikely to be covered under your standard policy. The National Flood Insurance Program outlines flood coverage applications and the required documents to prove the loss. 

To protect your property, check your policy for specific wording related to wind-driven rain and flooding. If you’re unsure, a public adjuster can help review your policy and provide clarity.

Concurrent Loss: When Wind and Water Collide

Post-Hurricane Helene, things can be tricky when wind and water team up to cause damage. This is called concurrent loss, and it can impact what your policy covers. Here’s the deal—if wind rips off the top of your roof and rain floods your home, you’ve got a mix of wind-driven and water damage. The problem? Insurance policies often treat them differently. 

Many standard policies cover wind damage but exclude flooding. So, if your damage is caused by both, your insurer might only pay for part of the claim—or worse, none at all—depending on whether you have flood exclusions in your policy. Some policies even include concurrent loss exclusions, meaning coverage can be delayed or denied if the excluded peril, such as flooding, is deemed the primary cause of the damage—even if wind damage, which is normally covered, occurs as a result.

CONCURRENT LOSS EXAMPLE

A commercial retail owner in the bend of Florida likely experienced wind damage during the storm. The wind could have damaged the roof and blown open doors and windows, allowing floodwaters to enter the property. After the storm, it’s often hard to tell whether wind or water caused the damage first. For policyholders without flood coverage but with causation coverage, they may still be covered under a wind loss. If you’ve had a mix of losses, consider having your policy reviewed by professionals to understand your coverage fully. To request a policy review from our team, you can submit a request here: Free Policy Review 

To see just how extensive the damage can be, ABC News gathered aerial footage of the flooding and wind destruction in North Carolina caused by Hurricane Helene. It’s a powerful reminder of the impact of concurrent loss.

 

Our team at Premier Claims knows how to advocate for the insured in instances like this. Having someone who knows the ins and outs of your insurance policy and how to match your damage accordingly can be the difference in the success of your hurricane claim. With the devastation of Hurricane Helene, nothing should be left to chance.

What You Need to Know About Hurricane Deductibles

Another often overlooked aspect of hurricane insurance is the hurricane deductible. Unlike a flat deductible, hurricane deductibles typically take a percentage of your property’s insured value. Some policies won’t specify a hurricane deductible, but will include something specific for wind. This often makes deductibles much higher than expected.

For example, if your property carries $500,000 in coverage and your policy includes a 3% hurricane deductible, you must cover the first $15,000 before insurance kicks in. 

As Ashley Workman, our Senior Paralegal, explains, “Recovery after a storm like Helene is complex, emotionally draining, and can often seem insurmountable, but understanding your policy and how to navigate the claims process can help. Check your policy for mitigation requirements, or requirements to protect your property from further loss. Most policies will outline your duty to take the steps necessary to avoid further damage. It’s important to remember to do the minimum to accomplish that. Keep a record of your expenses to be submitted for reimbursement. Excessive costs for mitigation can exacerbate claim difficulties, as your carrier could refuse to pay those large expenses.” 

Review your policy carefully to understand how your hurricane deductible works and how much you’ll be responsible for if you file a claim.

Take Control of Your Claim

Navigating your insurance policy after Hurricane Helene can feel overwhelming, but understanding key aspects of your coverage—like the difference between wind and water damage, hurricane deductibles, and concurrent losses—can help you take control of your claim. If you need help reviewing your policy or filing your claim, Premier Claims is here to guide you every step of the way. You don’t have to go through this alone; we’re here to help. Contact us today for immediate assistance!

How Can a Public Adjuster Help with Your Hurricane Helene Claim?

Public Adjusters Are Your Trusted Ally

After a devastating event like Hurricane Helene, the last thing you want to deal with is the labyrinth of insurance claims. It can feel like navigating through a maze blindfolded—frustrating and, quite frankly, exhausting. That’s where a public adjuster, like those at Premier Claims, comes in. Think of us as your personal guide, helping you understand your rights, make the most of your claim, and stand up to those pesky insurance carriers who often try to take advantage of you. 

Comprehensive Damage Documentation—More Than a Checklist

When the storm clears, it’s essential to capture every nook and cranny of the damage—this is not just about broken windows or missing shingles. A skilled public adjuster meticulously documents all damages and potential recoverable losses, including things you might not even think about, like hidden water damage or structural issues. They utilize advanced tools and techniques to provide a clear picture, attempting to ensure that no detail is overlooked. This thorough documentation sets a solid foundation for your claim.

In-Depth Policy Review

Before diving into the claims process, understanding the policy is crucial. Our legal team will dissect your insurance policy with laser focus, checking for coverage limits, deductibles, and exclusions that could impact your claim. They’ll highlight the fine print that often gets ignored, determining exactly what’s covered and what isn’t. This knowledge is power, and it’s your best defense against any surprises down the line. To submit your insurance policy for a complimentary review, fill out the following form: https://premier-claims.com/policy-review/

Understanding Your Claim’s True Value

Let’s be honest: insurance jargon can feel like a foreign language. What’s the real value of your claim? A public adjuster translates that complexity into understandable terms, helping you see the full picture. Our team will review your policy and look for key things to tie to your property’s damage. They’ll conduct a detailed assessment of your losses and repairs, fighting for your right to a fair payout. This clarity not only empowers you but also prevents insurance carriers from pulling a fast one.

Public Adjusters Handle All Communications

The paperwork that follows a disaster can feel like it’s piling up faster than your to-do list. A public adjuster takes the headache out of managing forms, claims, and deadlines. They know the ins and outs of the process and will handle the administrative tasks, allowing you to focus on more pressing matters—like finding a safe place to sleep or regrouping with your family. They’re your safety net, catching all the details that could slip through the cracks.

Speak Directly with Your Insurance Carrier

Have you ever tried to get a straight answer from your insurance carrier? It can feel like talking to a brick wall. Your public adjuster will act as your liaison, managing communications with your insurance carrier. This means you won’t have to endure endless hold music or baffling conversations. They ensure your concerns are heard, documented, and addressed, streamlining the process and hopefully reducing your stress.

Experienced Negotiation Skills

Negotiating with insurance adjusters can feel like David vs. Goliath, especially if you’re going in without the right expertise. A public adjuster brings invaluable negotiation skills to the table, advocating for you and your interests. They know the tactics insurance carriers use to minimize payouts, and they won’t back down until they’ve explored every option—fighting for you to receive the compensation you need to restore your property adequately.

Protection Against Bad Faith Tactics

Sadly, not all insurance carriers play fair. Some may resort to bad faith tactics, like delaying your claim or offering significantly lower settlements. A knowledgeable public adjuster is your advocate, protecting you from these unfair practices and aiming for you to be treated with the respect and fairness you deserve. They’ll keep a watchful eye on the process and challenge any unjust actions from the insurer.

You Deserve More Than Just a Band-Aid Solution

At the end of the day, your public adjuster isn’t just there to get you a quick payout—they’re dedicated to getting your property restored to its pre-loss condition. They’ll fight for the comprehensive repairs and support you need, helping to ensure that your property is not just fixed, but truly restored. Hurricane Helene doesn’t get the last laugh, and neither should your insurance carrier. 

Why Partner with Premier Claims After Hurricane Helene?

Recovering from Hurricane Helene is not just about rebuilding your property; it’s about reclaiming your peace of mind. A public adjuster can be your trusted ally in this journey, navigating the complexities of insurance claims and advocating for your best interests every step of the way.

Ready to Reclaim Your Recovery?

If you’re feeling overwhelmed after Hurricane Helene and need a guiding hand, contact us today. Our experienced public adjusters are here to help you maximize your claim and restore your property so you can move forward with confidence.

Hurricane Helene Preparation: Document Your Property’s Condition

Protect Your Property Before Hurricane Helene

With Hurricane Helene looming, it’s easy to focus solely on securing supplies and preparing for the storm. However, one of the most important steps you can take is documenting the current condition of your property. Having this documentation can be invaluable if you need to file an insurance claim after the hurricane passes. After all, the last thing you want to deal with in the aftermath of a storm is the stress of proving your losses to your insurance carrier.

Why Documenting Your Property’s Condition Is Crucial

After a natural disaster like a hurricane, proving the extent of the damage to your insurance carrier can become difficult. If you don’t have clear evidence of your property’s pre-storm condition, the insurer may question how much damage is directly related to the hurricane. By showing the property’s condition before the storm, you can avoid delays or disputes in getting the compensation you need for repairs.

How to Document Your Property Before Hurricane Helene

  1. Take Clear Photos and Videos

    Start by photographing and recording your entire property, both inside and outside. Pay special attention to areas that are prone to damage, such as the roof, windows, and doors. Ensure your images are high-quality and well-lit. For video documentation, provide a verbal description as you walk through each area of your property, pointing out specific details like recent renovations or the condition of older structures. This extra effort can go a long way in showcasing your property’s integrity.

  2. Capture Key Areas of Potential Damage

    Focus on areas of your property that could be most affected by Hurricane Helene, such as:

    • Roofing and Gutters: Photograph the current condition of the roof to prove there was no existing damage.
    • Windows and Doors: These areas are often the first to suffer damage during a hurricane. Capture their current state, including any protective measures like storm shutters.
    • Exterior Landscaping and Fencing: Document trees, fences, and any outdoor structures that could be affected by high winds.
  3. Create a Property Inventory

    We recommend creating a list of your personal belongings and their estimated value. This inventory should include everything from electronics and appliances to furniture and valuables. Keep receipts and proof of purchase alongside your inventory for expensive items, like jewelry or high-end electronics. Keeping a digital copy of this inventory is in your best interest when it comes time to submit your claim efficiently. These items may hold sentimental value as well as financial investment, so documenting them is a key step in protecting yourself.

  4. Store Your Documentation in a Safe Place

    Once you’ve gathered all your documentation, make sure it’s stored safely. Opt for cloud storage services or a backup drive to ensure your data is not lost, even if your property sustains significant damage. Physical copies should be kept in a waterproof and fireproof container. Taking these precautions can give you a sense of security, knowing you have what you need in case the unexpected happens.

Why Is This Important?

When filing a claim after a hurricane, your insurance carrier will typically assess the damage to determine how much you should be compensated. If you’ve documented your property’s condition beforehand, you can quickly provide evidence that supports your claim, helping you avoid disputes about pre-existing damage.

Insurance adjusters appreciate policyholders who can show clear before-and-after comparisons. These records can fast-track the claims process, allowing you to receive payments more quickly. Moreover, it helps prevent disputes over whether certain damages were caused by the hurricane or pre-existing issues, reducing the stress of navigating your recovery.

Don’t Wait Until It’s Too Late

It’s important to document your property well before Hurricane Helene reaches your doorstep. Once a storm warning is issued, there’s often too little time to create comprehensive documentation. Make property documentation a regular part of your annual maintenance to stay prepared for unexpected events like Hurricane Helene.

Be Prepared, Stay Safe, and Protect Yourself

With hurricanes becoming more frequent and severe, it’s essential to prepare your property physically and administratively. Properly documenting your property’s condition is one of the best ways to protect your financial interests and those you love. Taking these steps before the storm can make the claims process smoother and more efficient, giving you peace of mind during a stressful time. 

At Premier Claims, we understand preparing for a hurricane can be overwhelming. Our dedicated team is here to support you throughout the entire process, from beginning to end. We’ll help you navigate the critical steps in pre-hurricane preparation, including how to document your property effectively. You don’t have to do this alone—reach out to our team today to create a solid foundation for your post-storm recovery.

The Role of a Public Adjuster vs. Insurance Adjuster

When disaster strikes—whether it’s a storm, fire, or water damage—one of the first steps in getting your life back on track is filing an insurance claim. But when it comes to navigating the complex world of insurance, understanding the role of a Public Adjuster versus an Insurance Carrier Adjuster can make all the difference in how much you get paid. Let’s break down the key differences so you know exactly who’s on your side.

What is an Insurance Adjuster?

Simply put, an Insurance Adjuster works for the insurance carrier. Their job is to evaluate the damage to your property and determine how much the insurance carrier should pay out on your claim.

Now, before you think, “Well, that sounds fair enough”—let’s take a moment to remember who signs their paychecks. While they’re there to assess the situation, their ultimate goal is to minimize the payout, ensuring the insurance carrier saves money. It’s like letting the fox guard the henhouse.

What is a Public Adjuster?

On the flip side, a Public Adjuster works for you, the policyholder. They’re licensed professionals who evaluate your claim, just like the insurance adjuster does, but with your best interests in mind. A Public Adjuster’s job is to fight for you to get the payout you deserve by thoroughly inspecting the damage, reviewing your insurance policy, and negotiating with the insurance carrier on your behalf.

Think of them as your advocate—a Robin Hood of sorts in the often murky insurance world.

How Does This Affect You?

Having a Public Adjuster in your corner can significantly change the outcome of your claim. While the Insurance Adjuster might tell you that your damage isn’t “severe enough” or certain repairs aren’t covered, a Public Adjuster will go through your policy with a fine-tooth comb to make sure every bit of damage is accounted for. They’ll fight for a settlement that reflects all the damages you’ve suffered, not just what the insurance carrier wants to acknowledge.

When Should You Call a Public Adjuster?

If your claim has been denied, underpaid, or you feel overwhelmed dealing with the insurance carrier, calling a Public Adjuster can be a game-changer. They’ll step in to handle the heavy lifting, freeing you up to focus on getting life back to normal.

In the majority of states, Public Adjuster’s fees are dependent on the payout of the claim by the insurance company. For example, Public Adjusters may fee off a small percentage of the settlement. Alternatively, some state contracts are drafted to include provisions for hourly fees. Each contract is drafted to accommodate the fee requirements of the state in question. In either case, Public Adjusters are motivated to obtain the largest settlement payout possible on behalf of the client. 

At the end of the day, filing an insurance claim can feel like navigating a maze, but you don’t have to do it alone. A Public Adjuster is on your side, fighting for the settlement you deserve, while the Insurance Carrier Adjuster is there to protect the insurance company’s bottom line.

If you’re looking to make sure your claim is handled fairly, it’s worth having an expert in your corner who isn’t tied to the insurance company. Premier Claims is your trusted Public Adjuster, dedicated to making the most of your claim and fighting for your right to a fair settlement.

Ready to get what you’re owed? Contact Premier Claims today, and we’ll work together to restore your property.

Why Insurance Claims Are Denied and Underpaid

Navigating insurance claims can feel like deciphering a cryptic puzzle. You file a claim expecting support, only to face the frustration of either a denied or underpaid insurance claim. Ever wondered what causes these outcomes? Join us as we unveil why insurance claims sometimes fall short and how you can proactively protect your rights.

Profit Pressures and Claim Outcomes

Insurance companies prioritize profit, which directly impacts their bottom line. This focus can lead to underpaid claims as they seek to maintain financial health. Your claim could be denied or underpaid for a multitude of reasons. Here are five of the most common:

Policy Exclusions

Policies often contain specific exclusions that limit coverage for certain events or circumstances. Your claim may be denied or only partially paid if it falls within one of these exclusions. If your current policy falls short, exploring alternative options is crucial to better prepare for the future. Our team is ready to assist you in finding the right coverage with the right carrier. To ensure that your property is adequately protected, submit your insurance policy for a complimentary review: https://premier-claims.com/policy-review/

Incomplete Documentation or Incorrect Information

Insufficient evidence or documentation to support your claim can result in underpayment or denial. Keep records, receipts, and photos to substantiate your claim. Incorrect or incomplete information provided when filing a claim can lead to delays or denials. Ensure all details are accurate and supported by documentation.

Misinterpretation of Policy Language

Insurance policies can be complex, and misinterpreting the language or terms can lead to misunderstandings about coverage entitlements. When was the last time you went through your insurance policy? One might think that insurance carriers purposely design policies with sneaky language and jargon that the average policyholder doesn’t understand.

Delay in Reporting

Failing to report a claim promptly after an incident can raise suspicions and lead to increased scrutiny or denial. Report claims as soon as possible to avoid complications! To learn more about when to file a claim, read our blog: When Is the Right Time to File a Property Insurance Claim?

Pre-existing Damage or Conditions

Claims for damage that existed before the policy period or was caused by pre-existing conditions may be denied as they do not meet the coverage criteria. Accurate documentation of the damage to your property and the date of loss is key! We recommend ensuring that your property is routinely inspected to help mitigate this type of denial. Updated documentation of your property’s condition can be a huge asset throughout any claims process.

Understanding Your Coverage Inside Out

Misunderstanding policy coverage often leads to claim denials. Policies are filled with industry jargon and fine print that can be challenging to decipher. Knowing your coverage thoroughly can prevent surprises and ensure you receive entitled benefits.

Leveraging Claims Expertise

Navigating claims processes alone is daunting. Our team of licensed professionals dedicates itself to maximizing your claim and advocating for your rights. Their extensive experience tends to ensure clarity and fairness throughout negotiations.

The Role of Public Adjusters

Similar to going to court without a lawyer, facing an insurance claim without a public adjuster may put you at a disadvantage. Public adjusters, like those at Premier Claims, specialize in claims management, offering critical support in understanding your rights as a policyholder. Premier Claims has a fully equipped team that tackles every aspect of the claims process for you.

Understanding why claims are underpaid or denied empowers you to secure fair treatment from your insurance company and prepare for future claims. Leveraging expertise, knowing your policy, and seeking professional support enable confident navigation of the claims process.

Take Charge of Your Claims Process Today.