Hurricane Helene Damage: Wind vs. Water Coverage

Hurricane Helene brought a mix of powerful winds and torrential rain, leaving behind extensive damage. Property owners now face the challenge of filing claims, but many may not fully understand what their policies cover. Things can get murky when it comes to the differences between wind damage, water damage, and concurrent losses. 

Wind Damage vs. Water Damage: What’s Covered?

One of the most significant sources of confusion for property owners after a hurricane is the distinction between wind damage and water damage. Each type of damage is covered differently, so understanding the fine print is critical.

Wind Damage

If Hurricane Helene damaged your property by blowing off shingles, tearing apart windows, or causing structural damage, this is typically covered under standard hurricane or windstorm insurance. Wind-driven rain that enters through an opening caused by the storm is also typically covered.

Water Damage

However, damage caused by storm surges or rising floodwaters often requires a separate flood insurance policy. If your property sustained flood damage and you don’t have flood insurance, it’s unlikely to be covered under your standard policy. The National Flood Insurance Program outlines flood coverage applications and the required documents to prove the loss. 

To protect your property, check your policy for specific wording related to wind-driven rain and flooding. If you’re unsure, a public adjuster can help review your policy and provide clarity.

Concurrent Loss: When Wind and Water Collide

Post-Hurricane Helene, things can be tricky when wind and water team up to cause damage. This is called concurrent loss, and it can impact what your policy covers. Here’s the deal—if wind rips off the top of your roof and rain floods your home, you’ve got a mix of wind-driven and water damage. The problem? Insurance policies often treat them differently. 

Many standard policies cover wind damage but exclude flooding. So, if your damage is caused by both, your insurer might only pay for part of the claim—or worse, none at all—depending on whether you have flood exclusions in your policy. Some policies even include concurrent loss exclusions, meaning coverage can be delayed or denied if the excluded peril, such as flooding, is deemed the primary cause of the damage—even if wind damage, which is normally covered, occurs as a result.

CONCURRENT LOSS EXAMPLE

A commercial retail owner in the bend of Florida likely experienced wind damage during the storm. The wind could have damaged the roof and blown open doors and windows, allowing floodwaters to enter the property. After the storm, it’s often hard to tell whether wind or water caused the damage first. For policyholders without flood coverage but with causation coverage, they may still be covered under a wind loss. If you’ve had a mix of losses, consider having your policy reviewed by professionals to understand your coverage fully. To request a policy review from our team, you can submit a request here: Free Policy Review 

To see just how extensive the damage can be, ABC News gathered aerial footage of the flooding and wind destruction in North Carolina caused by Hurricane Helene. It’s a powerful reminder of the impact of concurrent loss.

 

Our team at Premier Claims knows how to advocate for the insured in instances like this. Having someone who knows the ins and outs of your insurance policy and how to match your damage accordingly can be the difference in the success of your hurricane claim. With the devastation of Hurricane Helene, nothing should be left to chance.

What You Need to Know About Hurricane Deductibles

Another often overlooked aspect of hurricane insurance is the hurricane deductible. Unlike a flat deductible, hurricane deductibles typically take a percentage of your property’s insured value. Some policies won’t specify a hurricane deductible, but will include something specific for wind. This often makes deductibles much higher than expected.

For example, if your property carries $500,000 in coverage and your policy includes a 3% hurricane deductible, you must cover the first $15,000 before insurance kicks in. 

As Ashley Workman, our Senior Paralegal, explains, “Recovery after a storm like Helene is complex, emotionally draining, and can often seem insurmountable, but understanding your policy and how to navigate the claims process can help. Check your policy for mitigation requirements, or requirements to protect your property from further loss. Most policies will outline your duty to take the steps necessary to avoid further damage. It’s important to remember to do the minimum to accomplish that. Keep a record of your expenses to be submitted for reimbursement. Excessive costs for mitigation can exacerbate claim difficulties, as your carrier could refuse to pay those large expenses.” 

Review your policy carefully to understand how your hurricane deductible works and how much you’ll be responsible for if you file a claim.

Take Control of Your Claim

Navigating your insurance policy after Hurricane Helene can feel overwhelming, but understanding key aspects of your coverage—like the difference between wind and water damage, hurricane deductibles, and concurrent losses—can help you take control of your claim. If you need help reviewing your policy or filing your claim, Premier Claims is here to guide you every step of the way. You don’t have to go through this alone; we’re here to help. Contact us today for immediate assistance!

Additional Living Expenses for Commercial Properties

Owning commercial property comes with its own set of challenges, especially when unforeseen events disrupt business operations. Additional Living Expenses (ALE) coverage, often overlooked by commercial property owners, can be a crucial aspect of recovery. Premier Claims is here to shed light on ALE coverage for commercial properties.

Understanding Additional Living Expenses (ALE) for Commercial Properties

Navigating Commercial ALE

Additional Living Expenses (ALE) for commercial properties serve a purpose similar to its residential counterpart. In the event of covered perils, such as fire, flood, or other disasters, ALE can provide financial support for temporary relocation and ongoing business operations.

Business Interruption and ALE

What your insurance carrier may not explicitly outline is the interplay between Business Interruption (BI) coverage and ALE. While ALE is designed for the physical relocation of the business, BI coverage addresses financial losses resulting from the interruption. It’s crucial to understand how these two components work together as they aim to provide comprehensive coverage for your commercial property.

Coverage Limitations

Commercial property insurance policies may not thoroughly detail the limitations of Additional Living Expenses coverage. Your insurance carrier may not expressly communicate what expenses are covered and the extent of reimbursement. It’s imperative to review your policy with a keen eye for those details or seek professional guidance to avoid potential gaps in coverage.

The Importance of Detailed Documentation

Temporary Relocation Costs

Your insurance may not stress enough the importance of documenting not only the costs associated with temporary relocation but also the impact on business operations. Detailed records of expenses such as equipment rentals, storage, and the logistical aspects of maintaining or relocating operations are crucial for a smooth claims process & recovery.

Communication Protocols

Keep your insurance carrier informed about any changes in your business’s status or unexpected expenses. Open and transparent communication can expedite the claims process and prevent potential disputes.

Seeking Professional Guidance

At Premier Claims, we understand the intricate needs of commercial property owners. Our specialized expertise goes beyond conventional insurance knowledge to address the unique challenges faced by businesses during property damage incidents. We commit to standing by your side, providing comprehensive guidance tailored to your properties and business needs, aiming to thoroughly assess and document every aspect of your commercial ALE claim. Our goal is not only to secure the coverage you deserve but to make the claims process as seamless as possible.

For commercial property owners, Additional Living Expenses (ALE) coverage is an often overlooked but critical component of insurance. Understanding the intricacies of ALE for commercial properties empowers you to safeguard your business during challenging times. Premier Claims is your dedicated partner, offering not only guidance but also  proactive advocacy to navigate the complexities of commercial ALE claims.

Navigating Fire Damage: Proactive Protection

Proactive Protection

In the face of unpredictable fire events, it is vital for property owners to safeguard not only their tangible assets but their financial health from fire damage. By being proactive, one can minimize the devastation that fires can bring, ensuring quicker recovery and smoother claim processes

Prevention

Incorporate fire-resistant building materials, maintain a defensible space around the property, and ensure regular checks on fire alarms and sprinkler systems. Frayed wires, faulty or damaged appliances, and neglected or out-of-date electrical systems can all potentially spark a serious fire. We recommend having regularly scheduled maintenance on appliances and electrical systems, so you can help reduce your risk of fire.

Preparedness

Equip your property with easily accessible fire safety tools like extinguishers and fire blankets. Establish and practice emergency evacuation plans with family members or employees. Safeguard irreplaceable items and crucial documents by storing them in fireproof safes.

Awareness

Different regions and property types face varying fire threats. For instance, a residential home in a wooded area might be at risk of wildfires, while a commercial kitchen could be more susceptible to grease fires. It’s essential to stay updated on fire alerts and warnings specific to your area. Additionally, familiarize yourself with the common causes of fires pertinent to your property type and location.

Policy Review & Understanding

Knowledge is your first line of defense, especially when it comes to understanding your policy term and coverage for fire damage. It is important to be aware of the financial liability you would shoulder, such as the deductibles and policy limits in the event of a total loss. Verifying coverage with a policy review for additional aspects of your asset or business, such as reimbursement for business interruption, will help reduce the financial strain post-fire loss. In essence, a clear grasp of your policy can be the difference between swift recovery versus a prolonged financial hardship.

Documentation

Fire damage affects not only building structures but also their contents. Documenting items with photos, purchase dates, and receipts is essential. However, many individuals lack the time for detailed record-keeping. A practical solution is to record a walk-through video, capturing every area and item in the property. Store this video in a cloud-based storage system to ensure its accessibility and safety from potential damage.

Engage a Public Adjuster

We recommend engaging a licensed and reputable public adjuster before any potential loss. Our team offers an objective review of your insurance policy terms, highlighting if your coverage matches your assets and risks. Our expertise aids in creating a precise inventory of contents, capturing every item’s value. Furthermore, we provide a comprehensive inspection that will identify potential vulnerabilities in your property. Bringing a public adjuster onboard early positions you for a smoother claim process, should a disaster occur.

What is a public adjuster?

Public adjusters are trained and licensed insurance adjusters with a fiduciary responsibility to work exclusively for the policyholder to ensure they receive the fair and reasonable settlement rightfully owed to them from the insurance carrier. 

While the public adjusting industry began as negotiators to increase final settlements, more experienced firms like Premier Claims have evolved. Being well-versed in the intricacies and emotional challenges of major losses, our team strives to alleviate the stress and time commitment of claims. With us, your focus remains on personal recovery and peace of mind.

Coronavirus & Business Interruption Insurance Coverage

The Coronavirus global pandemic has significantly impacted not only individuals throughout the world but businesses and their employees’ livelihoods. The United States pledges almost $1 trillion to bail out big businesses and banks, aiming to soften outcomes. However, this action will only help limited small businesses and won’t safeguard the future of everyday working Americans. With an uncertain timeline ahead for the economic impact, many businesses will experience interruption and may fail, resulting in an ever-growing unemployment rate, and a frightening time for those directly affected.

For businesses grappling with prolonged closures due to COVID-19, Premier Claims, a National Public Adjusting Firm, brings hope. We stand by policyholders, advocating for property and business insurance claims. While policies usually cover direct physical loss, extensions might also cover lost revenue during a business interruption. There may also be further coverage for business interruption based on a civil authority shutdown.

Business Interruption Coverage

This coverage typically allows for the recovery of lost income and associated extra expenses.  This coverage requires the interruption resulting from direct physical loss or damage of the insured property caused by a covered peril.  As many states mandate businesses too close, they are specifically referencing that this is being done, at least in part, due to the damage the virus is doing to the property.  This is opening up the door to potential business interruption claims.

Civil Authority Coverage

This coverage is designed to apply when access to an insured’s property is hindered by a civil authority’s order due to physical damage. The damage must result from an insured peril affecting nearby property. This coverage also is opening the door to potential claims.

Whether or not you are going to have coverage is very dependent on your policy.  Many policies have an exclusion of loss due to viruses or bacteria.  These exclusions generally mean that the carrier will not pay for loss or damage caused or resulting from any virus, bacterium, or other microorganism that induces or is capable of inducing physical distress, illness, or disease.  If your policy has this type of exclusion, then recovery under business interruption or civil authority will generally not be a possibility.

Across the nation, states propose bills for COVID-19 business interruption coverage, despite virus exclusion concerns. While questioning their constitutionality, the application of these coverages remains uncertain. The best thing you can do right now, is to review your insurance policies and see if coverage is available.  If an exclusion does apply, then you should monitor some of these bills if applicable to your state.

During this time our firm will be conducting complimentary policy reviews and assessments to assist those affected by these business closures. In addition, Premier Claims is dedicated to reducing our fees in handling the claim in cases where coverage exists, and a claim can be filed.  We’re here to let businesses and commercial property owners know that we are a resource.

Don’t lose hope. We’re here to help. 

Written by Nick Andersen, General Counsel