What Do You Do After Property Damage Occurs?

Steps to Take After Property Damage 

As you’re sitting at your dinner table, drinking your coffee, and eating your breakfast, you open up Facebook, and all you see are photos, videos, and news articles about the hail storm that swept through your neighborhood. You see that one of your friends posted a picture of a golf ball-sized hail near one of the office buildings you own. You realize there is a VERY good chance your building has damage. What do you do? Do you know how to navigate the claims process after property damage?

Here’s a comprehensive guide on what to do after property damage:

1. Mitigate Further Damage

First and foremost, prioritize your own safety and that of others. If the damage poses any immediate danger, take necessary steps to mitigate further impact or loss to your property. This could involve actions like boarding up windows, covering exposed areas, or shutting off utilities if necessary. Safety should always be the top priority.

2. Document the Damage

Capture thorough photographic and video evidence of all damage. This documentation is crucial as it serves as tangible proof of the extent of the damage for your insurance claim. Take pictures and videos from multiple angles, including close-up shots and wider views, to capture the full scope of the damage.

3. Contact Our Team for Guidance

Reach out to our team as soon as possible for professional assistance. Premier Claims specializes in navigating the complexities of insurance claims and can provide invaluable guidance from the outset.

4. Initiate the Claims Process

After reviewing the evidence and records, if we determine there is sufficient damage covered under your policy, we will initiate the claims process on your behalf.

Contact us today to learn more about how we can assist you in navigating the insurance claims process and recovering from property damage effectively. Your peace of mind is our priority.

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Let’s Talk Damage Assessments

In the world of property insurance claims, the term “damage assessment” holds significant weight. It’s a pivotal step in the process, one that can make all the difference in the outcome of a claim. Take a look at what damage assessments entail and why they matter. 

What is a Damage Assessment? 

A damage assessment is a critical evaluation conducted by professionals to determine the condition of a property, especially in the aftermath of a potential event that could lead to an insurance claim. This assessment aims to identify any visible damage or signs that may indicate underlying issues requiring further inspection. Learn more about the purpose of a damage assessment in our full YouTube video: Let’s Talk Damage Assessments

Types of Assessments

Within the realm of damage assessments, there are various types, each serving a distinct purpose:

Damage Assessment

This initial assessment provides a broad overview of the property’s condition, identifying any visible signs of damage such as dented gutters or damaged soft metals on the roof. Levi Warren, Adjusting Manager and Licensed Public Adjuster, explained how, “A damage assessment can be geared towards any type of damage. It can be everything from hail to hurricane damage to even snow collapses. What you’re doing is documenting the current status of your property so that you can present that to your insurance carrier.”

Scope

A scope is a more detailed inspection where professionals take a deeper look into specific components of the property, such as conducting membrane pullbacks or inspecting shingles for damage. To learn more about scopes, read our blog: Let’s Talk Scopes

Inspection

An inspection is a comprehensive review of a property, conducted in collaboration with the insurance carrier representative, where damages are discussed in detail.

The Importance of Damage Assessments

Damage assessments serve as a crucial tool for both property owners and insurance carriers. Why are they important?

Early Detection

By conducting a damage assessment, property owners can identify potential issues early on, even before filing a claim. This proactive approach allows them to address any concerns promptly. 

Documentation

The assessment provides documented evidence of the property’s condition at the time of evaluation. This documentation can be invaluable when filing a claim, allowing clarity and transparency throughout the process. 

Claim Preparation

Should the need arise to file a claim, a thorough damage assessment lays the foundation for a successful claims process. It equips property owners with the necessary information to support their case effectively. 

Peace of Mind

Knowing the true condition of their property offers peace of mind to property owners, whether they ultimately need to file a claim or not. It empowers them to make informed decisions about their property’s maintenance and protection. 

A damage assessment is more than just a routine inspection— it’s a proactive step towards safeguarding your property and cultivating a smooth claims process. At Premier Claims, we understand the importance of this initial evaluation and strive to provide comprehensive assessments with precision and care. Let us guide you through this aspect of property protection, ensuring your peace of mind every step of the way. Connect with us today to learn more about how we can assist you in navigating the complexities of property claims. 

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Navigating Fire Damage: Recovering Contents

Recovering Contents from Fire Damage

Our team understands that after a fire, the loss extends beyond just the structure—it reaches every item that makes a space feel like home or a business function seamlessly. We aid in creating a detailed content inventory of all affected items, ensuring nothing is overlooked. With this comprehensive list in hand, we then provide a rigorous evaluation to insurance carriers. This allows us to advocate for our clients to obtain full reimbursement for each content item. Our commitment is to secure recovery, not just from the structural loss, but from the personal and operational disruptions the fire may have caused.

Creating Content Inventory

Most homeowners or business owners haven’t prepared a detailed inventory of their possessions before experiencing a substantial loss — and that’s perfectly understandable. Our team excels in employing innovative methods to assist in assembling a thorough inventory. Below are some strategies and suggestions we offer our clients following a major fire incident:

Replacing Vital Documents

While our team is committed to assisting with a wide range of post-loss concerns, we cannot directly help in replacing personal identification and essential documents. However, we are more than happy to guide you in the right direction to secure replacements. Below is a handy list detailing where you can obtain replacements for various vital documents:

 

Vital documents Where to get a replacement
Drivers License or State Id Local Department of Motor Vehicles
Government Id Locate your nearest Real-Time Automated Personnel Identification System (RAPIDS) site
Military Discharge Papers Department of Veterans Affairs
1-800-827-1000
Passports State Department—Passport Services
1-202-955-0430
Birth, Death, and Marriage Certificates Appropriate State Bureau of Records
Social Security or Medicare Cards Local Social Security Office
1-800-772-1213
Credit Cards Mastercard & Visa: Contact the issuing financial institution
American Express: 1-800-441-0519
Discover: 1-800-DISCOVER (1-800-347-2683)
Titles to Deeds Records department of the area/county in which the property is located
Stocks and Bonds Issuing company or your broker
Wills Attorney or probate court where the will was filed
Income Tax Records Internal Revenue Services (IRS): 1-800-829-1040
Accountant
Citizenship Papers Bureau of Citizenship and Immigration Services: 1-800-375-5283
Mortgage Papers Lending Institution

 

Cleaning & Removing Smoke Odor

Assistance might be available to help clean and eliminate smoke odors from items affected by the fire. This depends on the specifics of your insurance policy and the capabilities of your mitigation service provider. To make things easier for you, we’ve shared a few helpful hints to support the cleanup procedure when recovering contents from fire damage:

 

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Navigating Fire Damage: Proactive Protection

Proactive Protection

In the face of unpredictable fire events, it is vital for property owners to safeguard not only their tangible assets but their financial health from fire damage. By being proactive, one can minimize the devastation that fires can bring, ensuring quicker recovery and smoother claim processes

Prevention

Incorporate fire-resistant building materials, maintain a defensible space around the property, and ensure regular checks on fire alarms and sprinkler systems. Frayed wires, faulty or damaged appliances, and neglected or out-of-date electrical systems can all potentially spark a serious fire. We recommend having regularly scheduled maintenance on appliances and electrical systems, so you can help reduce your risk of fire.

Preparedness

Equip your property with easily accessible fire safety tools like extinguishers and fire blankets. Establish and practice emergency evacuation plans with family members or employees. Safeguard irreplaceable items and crucial documents by storing them in fireproof safes.

Awareness

Different regions and property types face varying fire threats. For instance, a residential home in a wooded area might be at risk of wildfires, while a commercial kitchen could be more susceptible to grease fires. It’s essential to stay updated on fire alerts and warnings specific to your area. Additionally, familiarize yourself with the common causes of fires pertinent to your property type and location.

Policy Review & Understanding

Knowledge is your first line of defense, especially when it comes to understanding your policy term and coverage for fire damage. It is important to be aware of the financial liability you would shoulder, such as the deductibles and policy limits in the event of a total loss. Verifying coverage with a policy review for additional aspects of your asset or business, such as reimbursement for business interruption, will help reduce the financial strain post-fire loss. In essence, a clear grasp of your policy can be the difference between swift recovery versus a prolonged financial hardship.

Documentation

Fire damage affects not only building structures but also their contents. Documenting items with photos, purchase dates, and receipts is essential. However, many individuals lack the time for detailed record-keeping. A practical solution is to record a walk-through video, capturing every area and item in the property. Store this video in a cloud-based storage system to ensure its accessibility and safety from potential damage.

Engage a Public Adjuster

We recommend engaging a licensed and reputable public adjuster before any potential loss. Our team offers an objective review of your insurance policy terms, highlighting if your coverage matches your assets and risks. Our expertise aids in creating a precise inventory of contents, capturing every item’s value. Furthermore, we provide a comprehensive inspection that will identify potential vulnerabilities in your property. Bringing a public adjuster onboard early positions you for a smoother claim process, should a disaster occur.

What is a public adjuster?

Public adjusters are trained and licensed insurance adjusters with a fiduciary responsibility to work exclusively for the policyholder to ensure they receive the fair and reasonable settlement rightfully owed to them from the insurance carrier. 

While the public adjusting industry began as negotiators to increase final settlements, more experienced firms like Premier Claims have evolved. Being well-versed in the intricacies and emotional challenges of major losses, our team strives to alleviate the stress and time commitment of claims. With us, your focus remains on personal recovery and peace of mind.

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What is a Public Adjuster?

When faced with significant damage to your property, navigating the complex terrain of insurance claims can be overwhelming. That’s where a public adjuster comes into play. What exactly is the role of a public adjuster, and how can they assist you during this stressful time?

Decoding a Public Adjuster’s Role in Your Claim

A public adjuster is an insurance expert you can hire to manage your claim for you. Unlike insurance company adjusters who represent the insurer’s interests, they work exclusively for you. Their primary goal is to ensure you receive every dollar you’re entitled to under your policy.

Role of a Public Adjuster

Damage Assessment

A public adjuster will inspect and assess the damage to your property. Furthermore, they will evaluate the scope of repairs and estimate the replacement value for those repairs.

Policy Understanding

They will help you understand your insurance policy, decipher the legal jargon, and ensure you are aware of what is covered.

Negotiation

Public adjusters communicate with your insurance carrier on your behalf, attempting to negotiate a settlement that accurately reflects the damage and coverage.

Documentation

They document everything you’ve lost and double-check the damage to your property, potentially leading to a larger insurance settlement.

When Should You Consider Hiring a Public Adjuster?

Large or Severe Claims

Public adjusters are particularly valuable for significant claims involving high-value or extensive damage to your property, such as after a fire or a natural disaster.

Claim Disputes

If you are dissatisfied with your insurance carrier’s settlement offer or feel that the claim settlement is too low, they can help dispute the settlement and advocate for a higher payout.

Complex Claims

When you face complex claims involving multiple policies or intricate questions about coverage, a public adjuster’s expertise can be invaluable.

Benefits

Fair Settlements

Public adjusters are skilled negotiators, fighting for your right to a fair and accurate settlement. This can be hard for a policyholder to obtain on their own.

Time Savings

They handle all the paperwork and communication with your insurance carrier, saving your significant time and stress.

Policy Understanding

Additionally, public adjusters help you comprehend your policy details and navigate the often confusing claims process, ensuring you make informed decisions throughout the entire journey.

Reliability

Get Referrals

Seek recommendations from friends, family, or online reviews to find reputable public adjusters in your area.

Check Licenses

Ensure the adjuster holds a license in your state. Most state insurance departments provide online license verification tools.

Research

Look for adjusters affiliated with professional associations like the National Association of Public Insurance Adjusters, ensuring adherence to industry standards and ethics.

Read Contracts Carefully

Understand the fees, services, and terms, outlined in the contract before hiring an adjuster.

Remember, hiring a public adjuster can level the playing field between you and your insurance carrier, ensuring you receive the compensation you deserve after a disaster. Furthermore, by entrusting the complexities of your insurance claim to a skilled professional, you can focus on rebuilding and regaining peace of mind while your public adjuster advocates for your rightful settlement.

 

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