Premier Claims Archives

Winter brings its own set of challenges, and one particularly troublesome issue for property owners is the formation of ice dams. While they may seem innocuous at first, ice dams can lead to significant hidden damages if not addressed promptly. In this guide, Premier Claims sheds light on the causes of ice dams, the potential damages they can cause, and actionable tips to protect your property.

Causes of Ice Dams

Understanding the Culprits

Ice dams typically form when warm air from the interior of a building escapes into the attic, causing the underside of the roof to warm. This warmth, in turn, causes snow on the roof to melt. When the melted snow reaches the colder eaves, it refreezes, creating a dam. Subsequent melting snow can then pool behind this dam, potentially seeping into the property.

Hidden Damages

Roof Damage

The repeated freezing and thawing of water can compromise the integrity of your roof. Over time, this may result in leaks, structural damage, and the need for extensive repairs.

Attic and Insulation Issues

Ice dams can lead to water infiltration into the attic, damaging insulation and promoting mold growth. This can affect the overall energy efficiency of your property.

Interior Water Damage

Seeping water can find its way into the interior of your property, causing damage to ceilings, walls, and even valuable belongings.

Protecting Yourself from Ice Dams

Adequate Insulation

Ensure your attic is properly insulated to minimize heat transfer from the interior. This helps maintain a consistent roof temperature, preventing snowmelt and ice dam formation.

Ventilation Solutions

Proper attic ventilation promotes temperature disruption on the roof, reducing the likelihood of ice dam formation. Consult with roofing professionals to assess and improve your property’s ventilation.

Regular Roof Maintenance

Keep your roof in top condition by removing snow promptly after storms. Use roof rakes or hire professionals to prevent excessive snow buildup, lowering the risk of ice dam formation.

Professional Inspection

Schedule regular inspections to identify and address potential issues before they escalate. Swift intervention can save from costly repairs in the long run.

Understanding the causes and hidden damages of ice dams empowers property owners to take proactive measures. By implementing these tips and staying vigilant, you can safeguard your property from the detrimental effects of ice dams. If you ever encounter damages, our experienced team is ready to guide you through the claims process with professionalism and care. Don’t compromise your peace of mind; take action today.

Remember, for any property damage concerns, Premier Claims is your trusted partner, offering industry-leading guidance and support.

In the aftermath of property damage, navigating the insurance claims process can be a daunting task. Throughout the property claims process, a policyholder may come into contact with three different types of adjusters. Understanding the different roles of independent, insurance, and public adjusters and how their functions can impact a claim is crucial when dealing with property damage and insurance claims.

Types of Adjusters & Their Role in a Claim

Independent Adjuster

Independent adjusters are professionals hired on a case-by-case basis by insurance carriers to assess and manage claims. Their primary objective is to provide an unbiased evaluation of damages and determine what they consider to be a fair settlement. Notably, independent adjusters are not employees of the insurance carrier, aiming to maintain neutrality in their assessments through impartial inspections. Since independent adjusters are engaged by insurance carriers, there exists a potential for financial allegiance, as their compensation is directly linked to these carriers.

Insurance Adjuster

Insurance adjusters, also known as private adjusters, are employed directly by insurance carriers. Their responsibilities include investigating claims, evaluating damages, and negotiating settlements on behalf of the insurance carrier. Understanding their role is crucial for policyholders seeking transparency in the claims process. Insurance adjusters bring in-house expertise possessing in-depth knowledge of their company’s policies.

Allegiance to Insurers:

Policyholders should be aware that insurance adjusters represent the interests of the insurance carrier, emphasizing the importance of seeking outside advice when necessary.

Public Adjuster

Public Adjusters, like those at Premier Claims, work exclusively for the policyholder. Their primary role is fighting for policyholders to receive a fair and just settlement from the insurance carrier. Public adjusters act as advocates, guiding policyholders through the complexities of the claims process.

Working Together

In certain claim scenarios, the collaboration between an insurance adjuster and a public adjuster can prove instrumental in achieving the best outcome for the policyholder. The insurance adjuster, employed by the carrier, brings expertise in policy details and internal processes. While the public adjuster, who actively serves as your dedicated advocate, ensures they fully represent your interests. This cooperative approach aims to streamline the claims process, leveraging the strengths of both adjusters to navigate complexities and utilizing all the resources available to you. Hopefully, bringing you peace of mind during your claims journey. At Premier Claims, we aim to seamlessly orchestrate this collaboration to provide you with a well-rounded claims management experience.

Navigating the intricate landscape of different types of adjusters is a crucial aspect of the claims process. Whether it’s an independent adjuster providing unbiased assessments, an insurance adjuster representing the carrier’s interests, or a public adjuster advocating for the policyholder, understanding these roles is key to achieving a fair and satisfactory resolution.

At Premier Claims, our mission goes beyond claims management; it’s about empowering you with knowledge. For more insights and assistance tailored to your needs, connect with our team today.

Owning commercial property comes with its own set of challenges, especially when unforeseen events disrupt business operations. Additional Living Expenses (ALE) coverage, often overlooked by commercial property owners, can be a crucial aspect of recovery. Premier Claims is here to shed light on ALE coverage for commercial properties.

Understanding Additional Living Expenses (ALE) for Commercial Properties

Navigating Commercial ALE

Additional Living Expenses (ALE) for commercial properties serve a purpose similar to its residential counterpart. In the event of covered perils, such as fire, flood, or other disasters, ALE can provide financial support for temporary relocation and ongoing business operations.

Business Interruption and ALE

What your insurance carrier may not explicitly outline is the interplay between Business Interruption (BI) coverage and ALE. While ALE is designed for the physical relocation of the business, BI coverage addresses financial losses resulting from the interruption. It’s crucial to understand how these two components work together as they aim to provide comprehensive coverage for your commercial property.

Coverage Limitations

Commercial property insurance policies may not thoroughly detail the limitations of Additional Living Expenses coverage. Your insurance carrier may not expressly communicate what expenses are covered and the extent of reimbursement. It’s imperative to review your policy with a keen eye for those details or seek professional guidance to avoid potential gaps in coverage.

The Importance of Detailed Documentation

Temporary Relocation Costs

Your insurance may not stress enough the importance of documenting not only the costs associated with temporary relocation but also the impact on business operations. Detailed records of expenses such as equipment rentals, storage, and the logistical aspects of maintaining or relocating operations are crucial for a smooth claims process & recovery.

Communication Protocols

Keep your insurance carrier informed about any changes in your business’s status or unexpected expenses. Open and transparent communication can expedite the claims process and prevent potential disputes.

Seeking Professional Guidance

At Premier Claims, we understand the intricate needs of commercial property owners. Our specialized expertise goes beyond conventional insurance knowledge to address the unique challenges faced by businesses during property damage incidents. We commit to standing by your side, providing comprehensive guidance tailored to your properties and business needs, aiming to thoroughly assess and document every aspect of your commercial ALE claim. Our goal is not only to secure the coverage you deserve but to make the claims process as seamless as possible.

For commercial property owners, Additional Living Expenses (ALE) coverage is an often overlooked but critical component of insurance. Understanding the intricacies of ALE for commercial properties empowers you to safeguard your business during challenging times. Premier Claims is your dedicated partner, offering not only guidance but also proactive advocacy to navigate the complexities of commercial ALE claims.

As we officially settle into fall it’s time to think about the ways you can prepare your property for winter, because it will be here before you know it. Property owners in the Northern Hemisphere face unique challenges, such as the changing weather patterns, which demand proactive measures to safeguard their property from potential damage. At Premier Claims, we understand the importance of preparation. We’ve combined our experiences with essential insights to create a comprehensive guide tailored for business owners. Ensuring your property’s safety and resilience during winter is not just a necessity; it’s a strategic investment.

Winter Essentials for Commercial Properties

Protect Your Pipes from Freezing

Frozen pipes can lead to costly damage. Maintain a consistent indoor temperature above 55 degrees, even when the building is unoccupied. To ensure that unwanted cold air stays out of your property, regularly inspect your building for cracks or holes in seals. Swift repairs can prevent pipe bursts and potential water damage.

Roof and Gutter Maintenance

Inspect your business roof and gutters for any signs of wear and tear. Clean out leaves and debris from gutters to prevent water buildup, which can lead to roof damage and leaks. Ensure that your roof is free of loose shingles or tiles, as they can be easily dislodged during storms.

HVAC System Checks

As the temperatures drop, your heating, ventilation, and air conditioning (HVAC) system will be working overtime. Schedule a professional inspection to ensure it’s in optimal condition. Clean or replace filters and clear vents to maintain efficient airflow, reducing the risk of system failures.

Landscaping and Outdoor Features

Trim tree branches and remove dead vegetation around your property. Fall is a good time for pruning, ensuring that heavy branches won’t fall and cause damage during winter storms. Secure outdoor fixtures, signage, and furniture to prevent them from being damaged or becoming hazards in strong winds and snow storms.

Emergency Preparedness

Review and update your emergency preparedness plan. Ensure all employees are aware of evacuation procedures, emergency contacts, and the location of emergency supplies. Regular drills can reinforce safety protocols, ensuring everyone knows what to do in case of severe weather events.

Policy Review

Before winter sets in, it’s crucial to review your property insurance policy. We recommend having your policy reviewed by a professional to confirm your policy adequately protects against winter-related risks like burst pipes or roof collapses due to heavy snow. Proactive coverage provides financial stability, saving you from potential setbacks in the event of property damage. We have a team of seasoned professionals ready to review your policy. Don’t wait, act now to secure your business’s winter readiness.

At Premier Claims, we understand the unique challenges faced by business owners with properties in colder climates. By taking proactive steps to prepare your property for winter, you can enjoy peace of mind throughout the fall and holiday seasons. Stay prepared, protected, and let Premier Claims be your ally in safeguarding your investments.

Legends of St. John Condos

Augustine, Florida
Hail Damage

Prior to our involvement, the insurance carrier was only willing to cover the bare minimum for patchwork repairs on the roof. We conducted a thorough inspection and presented a compelling case to the insurer, complete with evidence to support a more comprehensive settlement. This included code upgrades, material matching, overhead & profit, and residential supervision costs. Initially, the insurance carrier offered a more reasonable estimate of $1,820,000, but later withdrew it, attempting to reduce the settlement. Undeterred, we fortified our claim with exhaustive documentation and expert legal counsel, ultimately securing a final settlement of $2,275,000.

Insurance Carrier Offer: Minimum Patch/ Repairs

Premier Claims Settlement: $2,275,000

As hurricane-prone regions brace themselves for another potentially intense season, recent news about insurance carriers making policy changes has raised concerns among policyholders. In a surprising move, Farmers Insurance is no longer serving Florida policyholders, leaving thousands of residents in search of new coverage options. This decision serves as a stark reminder of the importance of reviewing your insurance policy before hurricane season arrives.

“Florida requires affected policyholders to receive a 120-day notice that their policies aren’t being renewed,” Ramishah Maruf, CNN. According to the state’s regulations, this provision ensures that homeowners have ample time to prepare and seek alternative coverage options before their existing policies expire. The non-renewals will play out over several months.

The Business Decision Behind Farmers Insurance’s Exit:

Farmers Insurance explained its decision to exit the Florida market as a necessary step to manage its risk exposure in the hurricane-prone state. While “Farmers is the 11th company to pull out of Florida since 2019. Farmers’ decision affects more than 100,000 customers,” Dave Elias, NBC. Individuals utilizing Farmers Insurance’s owned subsidiaries, such as Foremost Signature and Bristol West, will not experience any disruption in coverage. It is crucial for policyholders affected policyholders by the termination to review notifications and explore replacement coverage options.

Insurance Challenges in Florida:

Farmers Insurance’s departure highlights the challenges faced by insurance companies operating in Florida. Over the past 18 months, numerous insurers have imposed moratoriums on new policies, while others have voluntarily withdrawn from the market or faced insolvency. The situation is exacerbated by a legal system that some insurers claim encourages litigation abuse and excessive claims, leading to financial strain within the industry.

The Need for Legal Reforms:

Recognizing the need for change, the insurance industry successfully advocated for reforms aimed at curbing litigation abuse. Despite these efforts, insurers’ outlook remains uncertain due to the surge in lawsuits filed before the new laws kicked in. Nearly 300,000 lawsuits have flooded the marketplace, creating an enduring challenge that may force regional insurance companies out of business. While legal reforms have been implemented, market conditions continue to pose a significant challenge.

Florida’s Vulnerability to Hurricane Damage:

Florida’s geographical location and low elevation make it particularly susceptible to hurricane damage. As the Atlantic hurricane season approaches, it is crucial for homeowners to assess their insurance coverage adequately. The National Oceanic and Atmospheric Administration predicts a normal hurricane season this year, but there is still a 30% chance of an above-average season. The devastating impact of hurricanes in recent years, such as Hurricane Ian, which caused $114 billion in damage, serves as a stark reminder of the importance of being prepared.

Reviewing your insurance policy before hurricane season is crucial to ensure you have the necessary coverage and avoid potential disruptions. Farmers Insurance’s decision to exit the Florida market is a reminder for property owners to stay vigilant. By staying informed and considering replacement options if needed to protect your property during hurricane season. Remember, being proactive can make all the difference when it comes to safeguarding your property against potential storm-related risks.

In light of Farmers Insurance no longer serving Florida policyholders, Premier Claims understands the concerns and challenges faced by policyholders. With hurricane season approaching, it’s crucial to have the right coverage for your home and belongings. We recommend a third-party expert review of your policy. If you’re a Farmers Insurance policyholder, explore new coverage options well before your policy expiration date.

RL Wilson Family Farms

Montgomery, Indiana
Hail Damage
May 2022

Before a claim was even filed, our team stepped in, effectively neutralizing any attempts by the insurance carrier to delay or underpay the claim. We carried out inspections of the property, both day and night, and assembled a comprehensive damage estimate for every asset involved. To speed up the process, we transparently shared all our findings with the insurance carrier, who initially estimated the claim at $1,892,000 based on our information. Not satisfied, we swiftly countered with precise costs for materials and labor, successfully elevating the settlement to an impressive $2,058,000—all in under 4 months.

Insurance Carrier Offer: $1,892,000

Premier Claims Settlement: $2,058,000 in 4 months

Welcome to Premier Claims, your trusted source for comprehensive insurance insights. Today, we’re unraveling the complexities surrounding condominium insurance by shedding light on the distinctions between individual condo insurance policies and master insurance policies.

Individual Condo Insurance Policies

When residing in a condominium, it’s essential to have a clear grasp of individual condo insurance. Imagine your condo unit as a private oasis within a larger community. While the condominium association takes care of common areas and the building’s structure, individual condo insurance, also known as HO-6 insurance, safeguard your personal space.

This type of policy covers your personal belongings, interior fixtures, and liability within your unit. Should unfortunate events like theft, fire, or vandalism occur, your individual condo insurance steps in to provide assistance. Not only does it protect your cherished possessions, but it also offers financial security if accidents happen within your unit.

Master Insurance Policy

The dynamics between individual and master insurance policies add another layer to the condo insurance landscape. The condominium association, comprising all condo unit owners, holds the responsibility for maintaining shared spaces and the building’s structural elements. This is where the master insurance policy, often referred to as the master policy, comes into play.

The master insurance policy typically comes in three main variants:

All-Inclusive

An all-in policy offers broader coverage, extending to fixtures within your unit, such as plumbing and wiring. This comprehensive coverage typically includes common areas, shared facilities, external walls, and even elements within your walls such as plumbing, electrical systems, and cabinetry.

When the master policy is all-inclusive, it harmoniously covers the collective and individual elements that make up the condominium environment. In the event of unforeseen damage, whether originating in a shared space or within your unit, the all-inclusive master policy steps in, orchestrating the restoration process.

Bare Walls

Imagine it as the foundational structure that provides stability and protection to the entire building. However, this coverage differs in scope from the all-inclusive version. Bare Walls policy covers the core of the building – the walls, roof, and foundation – without extending to the interior elements.

In the realm of condominium insurance, the responsibility for protecting your unit’s interior fixtures and personal belongings shifts to your individual condo insurance when the master policy is bare walls. Think of it as the building’s outer shell, providing a strong foundation while leaving the interior customization to the unit owners.

Single Entity Coverage

Single Entity overage is often utilized in older condominium complexes or mixed-use buildings. This coverage type extends to cover not just shared spaces and structural elements but also some interior components of individual units.

Visualize the Single Entity coverage as a bridge between All-Inclusive and Bare Walls policies. It offers a unique blend of protection, encompassing more than bare walls while stopping short of all-inclusive coverage. For example, “while it covers appliances and fixtures, it does not cover the owners’ improvements or renovations,” as stated by Voss Law Firm. This approach is designed to adapt to the specific needs and structures of certain condominium communities, fostering a cohesive and balanced insurance arrangement.

Harmonizing the Policies

Visualize the interaction between these policies as a well-choreographed dance. The master policy takes the lead by protecting the building’s core and exterior, while your individual condo insurance follows, safeguarding your private space. In the event of a covered incident affecting your unit, the coordination between these policies ensures a comprehensive approach – the master policy addressing structural repairs, and your individual policy assisting with interior repairs and personal property replacement.

As we uncover the differences between individual condo insurance and master insurance policies, keep in mind that these policies work in tandem to provide you with peace of mind. Premier Claims is committed to providing information, support, and guidance, ensuring that you’re well-prepared to handle any situation.

For more information, connect with Premier Claims. Our priority is to foster your understanding, empowering you to navigate your insurance policy with confidence.

Sanoh America Distribution Facility

Archbold, Ohio
Hail & Wind Damage | May 2022

The expansive 223,000 square-foot distribution facility experienced significant hail and wind damage, resulting in a small portion collapse. The insurance carrier enlisted an engineer to refute the more extensive hail damage, dismissing it as merely cosmetic and initially only approved repairs for the collapsed section. At this time, our team was brought on and we began to gather evidence from comprehensive on-site investigations, demonstrating the long-term repercussions of neglecting the full extent of the damage. Within six months, these efforts resulted in a reversal of decision to a full roof replacement. In addition, we were able to show historical storm activity that had impacted the building within the policy terms for more accurate dates of loss, as well as reimbursement for business interruption and loss of contents. Thanks to our diligent efforts, we successfully secured an additional $3.9 million in claim settlements.

Insurance Carrier Offer: $1,985,000

Premier Claims Settlement: $5,893,000

Protect Your Property from Ice Dams