Privacy Policy


Last Updated: September 19, 2023

This Privacy Policy explains how Premier Claims, LLC (“Premier Claims,” “Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use and/or share (“process”) your information. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), such as when you:

In the event we make changes to this Privacy Policy, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as an email or statement on our website). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. Our aim is not just to comply with privacy laws. It’s to earn your trust.



Information You Provide to Us. We collect information you provide directly to us when you use our services. This may include, but is not limited to, your name, email address, postal address, phone number, and any other information you choose to provide. For example, we may collect information when you fill out a form, communicate with us via third-party platforms, or engage with us during an event.

Information We Collect Automatically When You Interact with Us. When you access or use our services, we automatically collect certain information about your device and usage of our services. This may include:

Information We Collect from Other Sources. We may receive information about you from third-party vendors and service providers that you have contracted with. This can include, but is not limited to, contractors, real estate professionals, advertising networks, and customer relationship management (CRM) systems. The information we receive from these third-party vendors is used to supplement the information we collect directly from you and may include demographic data, purchase history, and behavioral metrics. Please note that we are not responsible for the privacy practices of these third-party vendors. We recommend that you review their privacy policies to understand how they collect, use, and share your information.

Premier Claims may collect non-identifiable information from user visits to the website in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on the Site; Web site and system administration; user analysis; and business decision making. Such information is sometimes known as “clickstream data.” Premier Claims or its contractors may use this data to analyze trends and statistics.

Information We Derive. We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or derive your possible interests based on your browsing behavior and interactions with our services.



We generally process your information when we need to do so fulfill a submitted request (for example, to respond to an inquiry or question through the Site), or where we need to use your personal information for a reason related to our services and business (for example, to provide a policy review). Below are the primary reasons we collect information and the ways in which we use the information collected:



Our primary goals are to limit the information we collect, restrict what we do with that information, and control who has access to it. We also take stringent measures to ensure the security of your data. We share personal information in the following circumstances or as otherwise described in this policy:

Upon customer’s request, Premier Claims will provide a reasonable description of customer’s personally identifiable information that we maintain in our data. To submit a request, please use the contact information outlined below. We will use security measures to verify your identity prior to sharing information.



By using our services, accessing our website, or providing us with your personal information, you agree to the terms of this Privacy Policy. Your consent is given explicitly through actions such as ticking a checkbox, submitting a form, or implicitly by continuing to use our website and services. You have the right to withdraw your consent at any time. To do so, please contact us using the information outlined below. Please note that withdrawal of consent may result in certain features of the services becoming unavailable to you.



Premier Claims employs physical, electronic, and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. Premier Claims agents and contractors with access to personal information on the Site are also bound to adhere to Premier Claims security standards.

We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Premier Claims shall not be liable for unauthorized disclosure of personal information due to no fault of Premier Claims including, but not limited to, errors in transmission and unauthorized acts of company staff and/or third parties.



We, and our third-party partners and service providers, automatically collect certain types of usage information when you use our Services or otherwise engage with us.  We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities over time and across different websites following your use of our services. Cookies are small data files stored on your hard drive or in device memory that help us improve our website and your experience, see which areas and features of our website are popular, and count visits. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies.

No Tracking of Personal Information. We do not track or distribute personal information by our online visitors. Through web site access logs Premier Claims collects clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

We use third-party analytics services to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources, such as:

Communication Preferences. We may use collected data to understand your preferences and trends to enhance your user experience. This could include generating personalized content or providing targeted advertising. You may opt out of receiving certain communications from us, such as newsletters, and transactional notifications, by following the instructions in those communications. With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.



Our Services are not intended for children under 18 and we do not knowingly solicit or collect personal information from children under the age of 18. In the event that we learn that we have inadvertently collected personal information from a child under 18, we will delete that information as soon as possible. If you believe that we might have any information from a child under 18, please contact us using the contact details set out at the end of this Privacy Policy.



We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and the nature of the services provided. The criteria used to determine our retention periods include:

Upon the expiration of the retention period, we will securely delete or anonymize your personal information. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

You have the right to request the deletion of your personal information at any time. To do so, please contact us using the information outlined below. Please note that certain legal obligations may prohibit us from immediately deleting all of your information.



We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes we make to our Privacy Policy will be effective immediately upon posting on this page. Should there be material changes to this Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information. Your continued use of our services following the posting of changes to this Privacy Policy will constitute your acceptance of those changes.



For any questions, concerns, or comments about this Privacy Policy, or if you would like to review, correct, or remove your personal information, please contact us at:

Company Name: Premier Claims, LLC
Address: 11010 Burdette Street, Omaha, Nebraska 68164
Phone: (877) 219.0049

We are committed to resolving any complaints about our collection or use of your personal information. If you have any complaints or concerns, we encourage you to contact us so we can address them.