Thorough Investigation Turns $1.9M into a $5.9M Claim Settlement

Sanoh America Distribution Facility

Archbold, Ohio
Hail & Wind Damage | May 2022


The expansive 223,000 square-foot distribution facility experienced significant hail and wind damage, resulting in a small portion collapse. The insurance carrier enlisted an engineer to refute the more extensive hail damage, dismissing it as merely cosmetic and initially only approved repairs for the collapsed section. At this time, our team was brought on and we began to gather evidence from comprehensive on-site investigations, demonstrating the long-term repercussions of neglecting the full extent of the damage. Within six months, these efforts resulted in a reversal of decision to a full roof replacement. In addition, we were able to show historical storm activity that had impacted the building within the policy terms for more accurate dates of loss, as well as reimbursement for business interruption and loss of contents. Thanks to our diligent efforts, we successfully secured an additional $3.9 million in claim settlements.


Insurance Carrier Offer: $1,985,000

Premier Claims Settlement: $5,893,000

Negotiations Lead to a Full Roof Replacement and Warrantied

Edwards Electrical & Mechanical

Indianapolis, Indiana
Hail & Water Damage
January 2022


Facing an insurance carrier that was only willing to approve minor spot repairs and attribute the issues to old damage, our team swung into action. Leveraging detailed evidence from our on-site investigations, along with storm data and policy coverage specifics, we successfully negotiated a complete roof replacement. This victory not only addressed the immediate concerns but also furnished the policyholder with a brand-new, warrantied roof.


Insurance Carrier Offer: $8,990

Premier Claims Settlement: $2,039,000

 

Spot Repairs Initially Approved for Historic Building: Restored with $1.3M Settlement

Rivermont Collegiate

Bettendorf, Iowa
Hail & Water Damage
May 2021


Nearly a year after a devastating hail storm, the building began to show alarming signs of water damage through the roof. Although still within the timeframe to file a claim, the insurance carrier was resistant, approving only minimal spot repairs that fell below the deductible amount. To counter this, we enlisted experts from the tile company to provide irrefutable forensic evidence, confirming that the damage occurred within the claim window. Moreover, our team successfully negotiated for a complete roof replacement, ensuring the historic building was restored while preserving its invaluable significance.


Insurance Carrier Offer: Only Spot Repairs

Premier Claims Settlement: $1,264,000

 

 

Insurance Carrier Denial Turned into a $1.16M Final Settlement

Confidential Religious Center

Orlando, Florida
Hail Damage
April 2021


From the start, our team uncovered undeniable evidence of hail damage to the 1,020-square metal roof. In an attempt to stall the process, the insurance carrier issued a ‘reservation of rights’ letter, suggesting the claim might not be sufficiently covered by the policy. They also sent an engineer and their own adjuster for further evaluation. To counter this delay tactic, we conducted a thorough legal review of the policy to confirm coverage and compiled a comprehensive estimate based on our investigations. Despite an ACV policy with endorsements, we successfully negotiated a final settlement of $1,162,000 for a complete roof replacement. After the settlement, and considering the property’s age, we advised the policyholder on upgrading to an RCV policy for more comprehensive future coverage.


Insurance Carrier Offer: Stated No Coverage Available

Premier Claims Settlement: $1,162,000

 

 

Apartment Claim Initially Denied: Premier Claims Settles at $2.23M

Tudor Heights Apartments

Omaha, Nebraska
Hail Damage
April 2019


After the insurance carrier initially denied the policyholder’s claim, our team was called in for an expert second opinion. Following a thorough inspection, it became clear that not only was the damage significant but it was also covered under their policy. As a result, the 420-unit apartment complex received comprehensive upgrades, including full roof replacements, new siding, and updated HVAC units, along with additional coverage for outdoor content for the residents.


Insurance Carrier Offer: Claim Denied

Premier Claims Settlement: $2,227,000