A person who investigates claims and recommends settlement options based on estimates of damage and insurance policies held. There are several types of adjusters, but all of them are involved in some way in handling the insurance claim negotiation. A carrier’s adjuster works for the insurance carrier and is typically a main point of contact for Premier Claims with the insurance carrier. Our adjusters are team members who advocate on behalf of our clients (the policyholder) to make sure claim payments are fair and all damaged items are covered.