Correcting Date of Loss Leads to a 570% Claim Increase in 5 Months

Garner Industries

Lincoln, Nebraska
Hail & Wind Damage
December 2021


Our team stepped in after the initial claim had already been filed with the insurance carrier. Following a deep-dive investigation and thorough research, we discovered previously overlooked damage to another section of the roof. We also pinpointed a more accurate date of loss that aligned better with favorable deductible terms. After fine-tuning the claim and negotiating up-to-date costs for materials and labor, we achieved a 570% increase in the claim’s value—all within just 5 months.


Insurance Carrier Offer: $162,000

Premier Claims Settlement: $1,085,000

 

 

Meticulous Documentation Leads to a 683% Increase in the Settlement

Elite Transportation Warehouse

Emporia, Kansas
Hail & Water Damage
November 2021


Despite presenting evidence from forensic damage experts that proved water intrusion had caused phenolic insulation to become acidic and cause damage to the steel decking, the insurance carrier remained steadfast with their $139,000 estimate. They also denied coverage for business losses, even though the policy clearly included it. Undeterred, we connected the policyholder with a legal team, sharing all our findings to build a solid case. The outcome? A victory that resulted in a 683% increase in the settlement offer from the insurance carrier.


Insurance Carrier Offer: $139,000

Premier Claims Settlement: $1,088,000

 

 

Despite Delay Tactics $1.4M Settlement Secured in 3 Months

Luxtor Self-Storage

Prescott, Arizona
Hail Damage
February 2022


Before even filing a claim for hail damage to a high-end self-storage facility, our team was already on the case. Within a week of initiating the claim, we coordinated a joint inspection with the insurance carrier. Despite receiving a ‘reservation of rights’ letter from the carrier—a common delay tactic—we pressed on. We assessed the damage to all four buildings and submitted a comprehensive estimate. Although the insurance carrier countered with lower estimates, we stood our ground. The result? A robust final settlement of $1,428,000 in just 3 months, which even included the cost of private security during the restoration process.


Insurance Carrier Offer: Stated No Coverage Available

Premier Claims Settlement: $1,428,000

 

 

Differences of Tornadoes and Downbursts

In the grand theater of meteorological events, two powerful weather phenomena play starring roles: tornadoes and downbursts. Though they both may seem like formidable players causing extensive damage, they are distinct in their formation, the type of winds they produce, and the nature of destruction they cause. This blog will dive into the world of tornadoes and downbursts, with special emphasis on macrobursts and microbursts, and will guide you on how to ensure your property is adequately covered by insurance for such events.

Tornadoes vs. Downbursts: The Basics

Tornado Formation and Wind Type

According to National Oceanic and Atmospheric Administration’s National Severe Storms Laboratory (NOAA NSSL), “A tornado is a narrow, violently rotating column of air that extends from a thunderstorm to the ground.” The formation of a tornado, also known as tornadogenesis, is a complex process that involves varying wind speeds and directions, change in wind speed and direction with altitude (wind shear), high humidity, and instability in the lower atmosphere.

Tornadoes produce what is known as rotational winds. These are winds that move in a circular pattern around a center point, much like water going down a drain.

Downburst Formation and Wind Type

On the other hand, a downburst is a strong downward current of air from a thunderstorm that hits the ground and spreads out in all directions. There are two types of downbursts: macrobursts and microbursts. A macroburst is a powerful storm with a diameter exceeding 2.5 miles, lasting 5 to 30 minutes. In contrast, a microburst is more concentrated, affecting an area under 2.5 miles wide, lasting around 5 minutes.

Unlike tornadoes, downbursts produce straight-line winds. These winds flow in a more uniform direction, spreading radially once they hit the ground.

The Devastation: Tornado vs. Downburst Damage

The type of wind involved greatly influences the pattern of damage that these events cause. Tornado damage is often identifiable by a distinct path of destruction due to its rotational winds, leaving damage in a somewhat narrow and long trail.

In contrast, the damage from a downburst is typically more “divergent” due to the straight-line winds. The destruction radiates outwards from a central point where the wind initially strikes the ground, often creating a radial or fan-shaped pattern of damage.

Insurance Claims: Navigating the Storm After the Storm

The aftermath of these severe weather events often leads to significant property loss, making insurance claims a necessary, albeit daunting, process. Here are key factors to consider when dealing with insurance for tornado and downburst damages.

Coverage for Tornado Damage

Standard homeowners’ insurance policies typically cover tornado damage. It usually falls under the “windstorm” or “hail” peril covered in your policy. However, it’s essential to review your policy’s specific terms and limits.

In the event of a tornado, you’ll want to document all damage extensively, take photographs, and compile a detailed inventory of damaged items. This information will support your claim.

Coverage for Downburst Damage

Damage from downbursts, including both macrobursts and microbursts, is generally covered under the wind damage provision of your homeowners’ insurance policy. As with tornadoes, it’s crucial to document all damage thoroughly, providing your insurance company with a detailed account of the loss.

Getting Adequate Coverage

While basic homeowners’ insurance usually covers tornado and downburst damages, there are certain scenarios where additional coverage may be needed. For instance, if you live in a tornado-prone area, consider getting a separate, specific tornado insurance policy.

Your standard policy might not cover damage due to flooding following a downburst or a tornado. So, consider adding a flood insurance policy to your existing coverage. Additionally, ensure your policy includes a provision for living expenses in case your home becomes uninhabitable due to storm damage.

Conclusion

Tornadoes and downbursts, including macrobursts and microbursts, are powerful weather phenomena with distinct formations, wind types, and patterns of damage. Securing proper insurance for these situations brings peace of mind amid unpredictable weather. Regularly assess your policies for the right coverage and disaster-response know-how.

 

Spot Repairs Initially Approved for Historic Building: Restored with $1.3M Settlement

Rivermont Collegiate

Bettendorf, Iowa
Hail & Water Damage
May 2021


Nearly a year after a devastating hail storm, the building began to show alarming signs of water damage through the roof. Although still within the timeframe to file a claim, the insurance carrier was resistant, approving only minimal spot repairs that fell below the deductible amount. To counter this, we enlisted experts from the tile company to provide irrefutable forensic evidence, confirming that the damage occurred within the claim window. Moreover, our team successfully negotiated for a complete roof replacement, ensuring the historic building was restored while preserving its invaluable significance.


Insurance Carrier Offer: Only Spot Repairs

Premier Claims Settlement: $1,264,000

 

 

Insurance Carrier Denial Turned into a $1.16M Final Settlement

Confidential Religious Center

Orlando, Florida
Hail Damage
April 2021


From the start, our team uncovered undeniable evidence of hail damage to the 1,020-square metal roof. In an attempt to stall the process, the insurance carrier issued a ‘reservation of rights’ letter, suggesting the claim might not be sufficiently covered by the policy. They also sent an engineer and their own adjuster for further evaluation. To counter this delay tactic, we conducted a thorough legal review of the policy to confirm coverage and compiled a comprehensive estimate based on our investigations. Despite an ACV policy with endorsements, we successfully negotiated a final settlement of $1,162,000 for a complete roof replacement. After the settlement, and considering the property’s age, we advised the policyholder on upgrading to an RCV policy for more comprehensive future coverage.


Insurance Carrier Offer: Stated No Coverage Available

Premier Claims Settlement: $1,162,000

 

 

From Only Minor Spot Repairs Approved to $912k Settlement

Deshler Public Schools 

Deshler, Nebraska
Hail Damage
April 2021


At first, the insurance carrier approved only minor spot repairs for the flat part of the roof, amounting to a mere $993. The policyholder felt this was insufficient and reached out to us for assistance. Upon investigating, we discovered hail damage on the flat portion of the roof from an earlier date, as well as a separate incident that accounted for the damage to the metal portion of the roof. Armer with this new evidence, we filed two distinct claims. The result? A staggering final settlement of $912,000 for the policyholder.


Insurance Carrier Offer: Spot Repairs Totaling $993

Premier Claims Settlement: $912,000

 

 

 

Underpaid Claim for Condo Association: Premier Claims Doubles Settlement

Winding Waters Condo Association

Oswego, Illinois
Hail & Wind Damage
June 2019


Initially, the insurance carrier did not fully recognize the value of the claim, leaving crucial damage underfunded. Our expert team stepped in, meticulously aligning the claim elements with code requirements and policy coverage. Through comprehensive documentation, we showcased the true costs of materials and labor, successfully boosting the claim’s value to its rightful amount.


Insurance Carrier Offer: $842,000

Premier Claims Settlement: $1,910,000

 

 

Apartment Claim Initially Denied: Premier Claims Settles at $2.23M

Tudor Heights Apartments

Omaha, Nebraska
Hail Damage
April 2019


After the insurance carrier initially denied the policyholder’s claim, our team was called in for an expert second opinion. Following a thorough inspection, it became clear that not only was the damage significant but it was also covered under their policy. As a result, the 420-unit apartment complex received comprehensive upgrades, including full roof replacements, new siding, and updated HVAC units, along with additional coverage for outdoor content for the residents.


Insurance Carrier Offer: Claim Denied

Premier Claims Settlement: $2,227,000